Ordering
We offer trade only memberships. In order to purchase our furniture, you need to apply for a trade account. If you have any questions about our trade accounts, contact us at [email protected] or via the contact us page.
It’s easy to apply for a trade membership, simply fill out our online form here. Accounts are normally approved within one day. You will then have access to the full product and price list, and orders can be quoted online. Add products to your basket, then send us the quote to be contacted for payment, shipping and extra information. We keep a good level of stock in at all times, however, if a product is ever out of stock please see the next available date in the product description or call us for more details.
We keep a good level of stock in at all times, however, if a product is ever out of stock, you can add yourself to the waiting list whereby we will notify you when the item is back in stock. You can also contact us for more details.
The price of the Goods is exclusive of amounts in respect of value-added tax (“VAT“). The Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Goods.
No, there is no minimum order quantity or minimum spend.
Yes, we can provide samples of our products to help with moodboards and design schemes etc. Please email [email protected] to request a sample or call 01962 771725
Most of our items are made in the Far East; our Warnborough club chair collection is made in Wales, UK.
There are 3 ways to place an order:
- Log into your trade account and place your order online or
- Email [email protected]
- Call 01962 771725
We are a trade-only furniture supplier and only supply to other businesses. Your business does not have to be in the form of a limited company (incorporated) or VAT-registered. It does, however, need to be engaged in furniture somehow, such as interior design, home staging, show home design, furniture retailer, architecture, house builder, hotel, eatery, office or other business with relevant furniture requirements etc. We consider each application separately and may ask you a little more about your business to assess suitability as a trade customer. Our turnaround time for trade customer applications is generally 1-3 days.
Shipping & Checkout
We deliver to most UK locations using our own transport and delivery truck. For further afield within the UK and Ireland (including Devon, Cornwall and Wales), we use couriers. Customers are welcome to make their own collection arrangements, including using their own couriers. Collection from our warehouse in Leeds is also possible. Please call 01962 771725 or email [email protected] if you have any queries. Alternatively please take a look at our Terms & Conditions.
If an item is in stock, we aim to deliver it within 7-10 days. Sometimes it’s possible to deliver it earlier depending on when the order is placed. If you require an urgent delivery, you are welcome to arrange for collection via your own courier. Please call 01962 771725 or email [email protected] to discuss how we can help.
We use our own transport company for the majority of our deliveries. To receive an item earlier than we are able to deliver it, please contact us to discuss. 01962 771725 or [email protected]
DI Designs delivery truck
For orders placed online, we accept most major credit and debit cards including Visa, Mastercard, Amex and Apply Pay. Payment is handled via Stripe. For orders placed via email, we accept payment via BACS. Account details are found on the order form when placing your order.
Please email us within 7 working days of receiving the order: [email protected] For a fee, we can arrange collection of the unwanted item. Please ensure it is put back in its original packaging and in the same condition as received. We will issue a refund once the item has been received back in our warehouse.
Please email [email protected] within 7 working days of receiving the order and provide photographic evidence of the damage. We will then arrange to collect the item for free and provide a replacement if still in stock. If not in stock, we will issue a full refund. Please ensure the item is put back in its original packaging.
Our standard service is a one-man delivery service. We can quote for a two-man delivery service if requested. Please bear this in mind when placing orders for larger items such as sideboards.
Yes, you are very welcome to collect your purchased items from our warehouse in Leeds. To arrange for in-person collection, please contact [email protected] or call us on 01962 771725.
The costs for shipping items are as follows:
1 item or 2 small bedsides £80 + VAT
Up to 6 items £100 +VAT
7 items or more £120 + VAT
Anything else, we will quote on an individual basis.
General/Misc
Only images included within our download section can be downloaded by customers. Login to your user account and download your chosen items. https://www.didesigns.co.uk/downloads/
Many images on our site are customer images which we have obtained permission to use. If you wish to use any of our customers’ images, kindly obtain the relevant permission beforehand. You must not use any of our customers’ images without receiving their express agreement and permission.
